diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 1501340870
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This method replaces the need for a password or email, allowing easy access. You can now log in using just your mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you receive a proper signal, click on send OTP and wait for the verification code to arrive. If you don't receive the OTP, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC details to customer support via email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should fix any problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming activities. Bonus money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours. This delay may impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player themselves. Any winnings earned while playing with the bonus can be withdrawn. This separation of bonus and winnings allows for distinct usage and withdrawal options.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, your funds will typically be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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